CreateStudio

CreateStudio Data Deletion Instructions

Page URL: https://createstudio.keplerx.co/data-deletion Effective date: November 2, 2026

You can ask CreateStudio, a product of KeplerX, to delete your data at any time. Choose any of the options below.

Option 1: Delete in the app

  1. Sign in at https://createstudio.keplerx.co.
  2. Disconnect channels: go to your connected accounts / channels settings and click Disconnect on each Facebook Page, Instagram account, YouTube channel or TikTok account. This deletes the stored access tokens for that account.
  3. Delete your account: go to account settings and choose Delete account. This deletes your account, workspace data, content, media and all connected-account data.

Option 2: Email us

Send an email to [email protected] with the subject "Data Deletion Request" from the email address on your CreateStudio account. Include your name and, if possible, the Facebook Page, Instagram account or YouTube channel involved. We may ask you to confirm your identity.

Option 3: Remove CreateStudio from Facebook / Instagram

  1. On Facebook, go to Settings & privacy > Settings > Apps and websites.
  2. Find CreateStudio and click Remove.
  3. Optionally tick the option to delete posts, videos or events CreateStudio published on your behalf.

When you remove the app, Meta notifies us and we delete the data we received from Meta for your account.

Option 4: Remove CreateStudio from your Google account

  1. Go to https://security.google.com/settings/security/permissions.
  2. Select CreateStudio and click Remove access.

We then can no longer access your YouTube channel, and we delete the stored Google tokens and YouTube data.

What gets deleted and when

  • Access tokens for connected accounts, data received from Meta, Google/YouTube and TikTok, your content, media, drafts and account information.
  • Deletion is completed within 30 days of your request or disconnection.
  • We may keep limited records that the law requires us to keep (for example, billing records), and backups are overwritten on a rolling schedule.
  • Content already published to Facebook, Instagram, YouTube or TikTok stays on those platforms until you delete it there.

Confirmation

When deletion is complete we send a confirmation email to your account email address. For Facebook-initiated requests, we also provide a confirmation code and a status link as required by Meta.

Questions

KeplerX, B-122, AEECHS, Gulistan-e-Johar Block 8, Karachi East, Karachi, Pakistan Email: [email protected] · Phone: +92 334 7360763

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